FAQs

🌟 Frequently Asked Questions (FAQ) – Shlii Kawaii

Welcome to the official FAQ for Shlii Kawaii! Here you'll find answers to common questions about my cute products, shipping, orders, and more. If you need additional help, feel free to contact me here.

🛍️ What kind of products do you sell?

I specialize in original kawaii-themed merchandise. My shop features:

  • Vinyl stickers

  • Enamel pins

  • Handmade plush

  • Reusable sticker books (like the StickerDex!)

  • Art prints and accessories

Each product is inspired by cute characters, cryptids, creatures, and pastel aesthetics.

✨ What is the StickerDex?

The StickerDex is a portable, reusable sticker book designed for sticker collectors! It features:

  • 50 specially coated pages

  • Easy peel-and-stick surface

  • A5 size for portability

  • Exclusive Shlii Kawaii artwork on the cover

It’s perfect for organizing and protecting your sticker collection from damage.

📦 Where do you ship from?

I ship all orders from Norfolk, Virginia, United States. My products are carefully packed with love by me and mailed out as quickly as possible.

🌎 Do you offer international shipping?

At this time, I only ship within the United States. I hope to offer international shipping again in the future. Thank you for your understanding!

⏱️ How long does shipping take?

  • Shipping via USPS Priority or Advantage Package (depending on weight): 3–7 business days

🐸 Can I track my order?

Absolutely! Once your order is shipped, you'll receive an email with a tracking link so you can follow your package’s journey.

💳 What payment methods do you accept?

We accept most major credit cards (Visa, MasterCard, American Express), PayPal, and more. All transactions are securely processed.

🔁 What is your return and refund policy?

All sales are final, but if your order arrives damaged or incorrect, please contact me within 7 days of receiving your item. I’ll do my best to make it right!

🎨 Do you use AI for your artwork?

Absolutely not. I draw artwork in many different ways, but it is all by my own two hands. To expand on my meaning: I’ve drawn and painted some of my artwork traditionally, using watercolor, ink, acrylic paints, etc. Other artwork I’ve drawn on my tablet with a stylus from start to finish. Other artwork I’ve drawn in Adobe Illustrator (vector art) with a mouse from start to finish.

📣 How can I stay updated on new product launches?

Sign up for my newsletter or follow me on social media at @shliikawaii for updates, new releases, and special offers.

🤝 Do you offer wholesale, consignment, or collaboration opportunities?

Yes! If you're interested in carrying my products or collaborating, please reach out via my Contact Page.

💬 Still have questions?

No problem! Just send me a message and I’ll get back to you as soon as I can.